Rule 240 in electronic format

Gemma Humphrys made this Freedom of Information request to Croatia Airlines, Zagreb

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Gemma Humphrys

Dear Croatia Airlines,

Under the Act on the Right of Access to Information, please send me the following information.

Does Croatia Airlines have a 'Rule 240' policy? If so, please could it be sent to me?

Yours faithfully,

Gemma Humphrys

Janušić Davor, Croatia Airlines, Zagreb

Dear Mrs Humphrys,

Croatia Airlines doesn’t have a Rule 240 policy.
Passengers rights in the event of denied boarding, flight cancellations or long delays of flights in the European union are regulated by the European regulation EC261.

Yours faithfully,

Davor Janušic
Information Officer of Croatia Airlines

-----Original Message-----
From: Gemma Humphrys [mailto:[ZPPI #1037 email]]
Sent: Wednesday, March 16, 2016 2:40 PM
To: Janušic Davor
Subject: Zahtjev za pristup informacijama - Rule 240 in electronic format

Dear Croatia Airlines,

Under the Act on the Right of Access to Information, please send me
the following information.

Does Croatia Airlines have a 'Rule 240' policy? If so, please could
it be sent to me?

Yours faithfully,

Gemma Humphrys

-------------------------------------------------------------------

U roku 15 dana tijelo javne vlasti mora donijeti odluku o zahtjevu.
Taj se rok može produžiti za dodatnih 15 dana a o tome treba
obavijestiti podnositelja zahtjeva u roku 8 dana od predaje
zahtjeva. Ako je zahtjev nepotpun ili nerazumljiv, tijelo javne
vlasti treba pozvati podnositelja da ga ispravi u roku 5 dana.

Molimo koristite ovu adresu e-pošte za sve odgovore na ovaj
zahtjev:
[ZPPI #1037 email]

Je li [Croatia Airlines e-mail za zahtjeve] pogrešna adresa za pristup
informacijama zahtjeve za Croatia Airlines? Ako da, molimo
kontaktirajte nas koristeci ovaj obrazac:
http://imamopravoznati.org/change_reques...

Izjava o odricanju odgovornosti: Ova poruka i svaki odgovor bit ce
objavljen na internetu. Naša politika zaštite privatnosti i
autorskih prava
http://imamopravoznati.org/help/officers

Ukoliko Vam je, kao službeniku za pravo na pristup informacijama,
ova usluga korisna, molimo Vas da na stranicama Vašeg tijela javne
vlasti posvecenim pravu na pristup informacijama postavite
poveznicu do nas.

-------------------------------------------------------------------

Outbound message verified by McAfee E-mail Gateway Appliance
NOVO! Nove destinacije Croatia Airlinesa: Prag i Milano vec od 129 €, Lisabon i Sankt Peterburg vec od 199 €! Više info na www.croatiaairlines.hr

NEW! Seasonal flights to Croatia from Prague and Milan starting from 129 € (RT ticket) or from Lisbon and St. Petersburg starting from 199 € (RT ticket)! More info at www.croatiaairlines.com

Zagreb - a brilliant destination! From Brussels to Zagreb: one-way ticket starting from 99 €, return ticket starting from 119 €!

Croatia Airlines d.d., Bani 75b, Buzin, 10010 Zagreb, Croatia ID: HR-B-01-080037012

Ova poruka elektronicke poste namijenjena je iskljucivo naznacenom primatelju/ima. Ako ste ovu poruku primili greskom, obavijestite posiljatelja, a poruku kao i sve njezine kopije i privitke odmah i bez tiskanja, citanja ili kopiranja trajno obrisite. Croatia Airlines ne prihvaca odgovornost za sadrzaj ove poruke, odnosno za posljedice radnji koje bi proizasle iz proslijedjenih informacija.
Croatia Airlines ne prihvaca odgovornost za stetu koja moze nastati slanjem i koristenjem ove e-mail poruke. Savjetujemo vam da povjerljive podatke kao sto su brojevi kreditnih kartica ne saljete elektronickom postom.

This e-mail is intended solely for the named addressee(s). If you have received this e-mail in error, please notify the sender, and permanently delete the original and its copies and all attachments. Croatia Airlines accepts no liability for the content of this e-mail, or for the consequences of actions taken on the basis of the information provided.
Croatia Airlines accepts no liability for any potential damage caused by reading and forwarding of this e-mail. We advise against sending confidential information, such as credit card details, through e-mail.

Outbound message verified by McAfee E-mail Gateway Appliance

hide quoted sections