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Rule 240 in electronic format

Gemma Humphrys made this Freedom of Information request to Croatia Airlines, Zagreb

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Gemma Humphrys

Dear Croatia Airlines,

Under the Act on the Right of Access to Information, please send me the following information.

Does Croatia Airlines have a 'Rule 240' policy? If so, please could it be sent to me?

Yours faithfully,

Gemma Humphrys

Janušić Davor, Croatia Airlines, Zagreb

Dear Mrs Humphrys,

Croatia Airlines doesn’t have a Rule 240 policy.
Passengers rights in the event of denied boarding, flight cancellations or long delays of flights in the European union are regulated by the European regulation EC261.

Yours faithfully,

Davor Janušic
Information Officer of Croatia Airlines

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